Home Froste Support

Your Questions, Answered

Find clear guidance on orders, care for your cherished pieces, and our commitment to a thoughtful experience.

Guidance

Caring for Your Home Pieces

We believe in pieces that live with you. Here’s how to best care for them, from dispatch to daily use.

Order Dispatch

Stoneware Care

Returns & Packaging

Orders dispatch within 1-2 business days. You'll receive full tracking details for your delivery.

Our stoneware is microwave and dishwasher safe. Hand washing helps extend the glaze luster over time.

We offer a 30-day return policy for unused items, kindly returned in their original paper packaging.

Still Need Assistance?

Our team is available to help with any further questions you may have.